ServiceNow Technical Consultant

ServiceNowServiceNowFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany Site LinkedIn

Location

Arizona + 17 more

Posted

108 days ago

Salary

$100K - $125K / year

Bachelor Degree3 yrs expEnglishCloudJava ScriptService NowSOAP

Job Description

• Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions. • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies. • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget. • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals. • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows. • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%.

Job Requirements

Minimum of 3-5 years of experience working with ServiceNow platform.
Proven experience in designing, developing, and implementing ServiceNow solutions.
Proficiency in JavaScript, HTML, CSS, and other web development technologies.
Strong understanding of ServiceNow architecture and data model.
Experience with ServiceNow integration methods, including REST and SOAP APIs.
Knowledge of ITIL processes and best practices.
Bachelor’s degree in computer science, Information Technology, or a related field.
Certifications: ServiceNow Certified System Administrator (CSA) is required.
Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable.
Preferred Qualifications: Experience with Customer Service Management and CCaaS. Experience with CTI and IVR integrations. Experience with Agile/Scrum methodologies. Familiarity with additional ServiceNow products and modules. Knowledge of cloud platforms and technologies.