DAWAR CONSULTING INC
Optimizing Your Workforce, Empowering Your Success with Cutting-Edge Solutions
ServiceNow Architect
Location
California
Posted
113 days ago
Salary
Not specified / year
Bachelor Degree5 yrs expEnglishService NowSOAP
Job Description
• Lead discovery workshops, stakeholder interviews, and process deep-dives
• Document business requirements, process flows, technical specs, and user stories
• Translate functional needs into clear, actionable ServiceNow technical requirements
• Design scalable, secure, and enterprise-grade solutions across LSD, CLM, Procurement, HRSD, CSM, and AI/GenAI
• Develop workflow logic, data models, integration patterns, and system architecture
• Ensure alignment with ServiceNow best practices and performance guardrails
• Lead multiple concurrent ServiceNow implementations end-to-end
• Partner with offshore/India-based teams to communicate requirements and provide technical governance
• Oversee sprint planning, backlog refinement, estimates, and delivery timelines
• Establish architectural standards and reusable solution patterns
• Conduct design reviews, code reviews, and solution validation
• Act as a trusted technical advisor to business and IT leaders
• Present roadmaps, designs, and technical recommendations confidently
Job Requirements
- ServiceNow Certified System Administrator (CSA)
- One or more advanced certifications: CAD, CIS-HRSD, CIS-CSM, CIS-Procurement, CIS-Contract Management, CIS-Legal Service Delivery (preferred)
- 5+ years designing and implementing enterprise-level ServiceNow solutions
- Strong hands-on experience with workflows, integrations (REST/SOAP/OAuth), ACL/security, and data models
- Proven experience leading workshops and offshore/global delivery teams
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
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