Gartner
We deliver actionable, objective insight that drives smarter decisions and stronger performance.
Associate Director, Organizational Change Management – IT Consulting
Location
New York
Posted
105 days ago
Salary
$136K - $165K / year
Postgraduate DegreeEnglish
Job Description
• Oversee consulting engagements, contributing to budgeting, scoping, and designing project roadmaps to ensure deliverables align with timelines and statement of work objectives.
• Create high-quality project work-products/deliverables such as presentations, technical or business documents, and quantitative models.
• Build credibility with client management-level staff and proactively manage client expectations.
• Facilitate client interviews and workshops, including content development and delivery.
• Develop engagement hypotheses based on client context and train others on problem-solving techniques.
• Provide timely constructive feedback and coaching to team members.
• Meet utilization and sales targets.
• Mentor junior associates and guide them in project delivery.
• Leverage knowledge of AI and digital tools to enhance client solutions.
• Develop and execute Organizational Change Management plans for large-scale transformation projects.
• Facilitate working sessions and stakeholder engagement to drive adoption.
• Ensure change management goes beyond communications/training—focus on agency and equipping managers.
Job Requirements
- Prosci certification highly preferred
- State and local government consulting experience strongly preferred
- Demonstrated experience creating and executing OCM plans
- Strong facilitation and listening skills
- Attention to detail in presentations and information distillation
- Experience managing projects using Microsoft Project
- Risk management and status reporting expertise
- MBA or other advanced degree preferred
- Experience within a well-regarded management consultancy in project delivery and business development
- Ability to inspire and motivate professionals from both technical and non-technical backgrounds
- Comfortable influencing and building trust-based relationships with senior executives
- Intellectual curiosity and creativity in developing solutions to client challenges
- Track record in achieving/exceeding revenue targets preferred
- Coachable, adaptable, and committed to continuous improvement.
Benefits
- Health insurance
- 401k match up to $7,200 per year
- Generous PTO
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on company and individual performance or role-based, uncapped sales incentive plan
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