Nava

Building simple, effective, and accessible government services for all. Want to contribute? We're hiring!

Program Manager

Program ManagerProgram ManagerFull TimeRemoteTeam 201-500Since 2015H1B SponsorCompany SiteLinkedIn

Location

Alabama + 28 moreAll locations: Alabama, Arizona, California, Colorado, Florida, Illinois, Louisiana, Maine, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Posted

106 days ago

Salary

$138.6K - $155K / year

5 yrs expEnglishCloud

Job Description

• Lead end-to-end program planning, execution, and performance for OSRE services, ensuring alignment with CMS’ modernization goals and program objectives. • Manage delivery of DevSecOps, cloud infrastructure, SRE, security engineering, and compliance activities across multiple teams. • Ensure all work meets CMS standards for security, privacy, availability, reliability, and maintainability. • Serve as primary liaison across CMS leadership, ADOs, security stakeholders, and technical partners to ensure cohesive delivery of shared platform capabilities. • Facilitate communication, dependencies, and alignment between infrastructure and application development teams. • Oversee technical coordination for cross-system incident response, platform support, and modernization activities. • Guide teams in applying Agile, SAFe, and modern delivery practices to increase responsiveness and predictability. • Support backlog prioritization, capacity planning, release coordination, and program increment (PI) execution. • Ensure OSRE services and products are shaped using human-centered design principles, user research inputs, and measurable business outcomes. • Identify and mitigate program risks, technical blockers, and organizational challenges. • Oversee compliance with CMS security frameworks, governance requirements, and technical standards. • Monitor platform performance, service-level metrics, and delivery KPIs to ensure continuous improvement. • Provide clear, data-driven program updates, briefings, and decision support to CMS leadership. • Translate complex technical issues into actionable insights for business stakeholders. • Track and communicate progress of modernization efforts and their impact on CMS’ long-term transformation goals.

Job Requirements

  • 5-8 years experience managing programs involving cloud infrastructure, site reliability engineering, DevSecOps, or platform engineering.
  • Understanding of security engineering, compliance, and regulated environments.
  • Proven ability to lead multi-disciplinary teams in complex, high-stakes environments.
  • Strong command of Agile and SAFe delivery methodologies.
  • Expertise in risk management, dependency coordination, and program governance.
  • Excellent communication skills with the ability to influence, negotiate, and build trust with senior stakeholders.
  • Ability to translate between technical and business perspectives in a clear, actionable way.
  • Experience launching new production systems with high public visibility.
  • Experience managing projects that provide production operations and support alongside ongoing product/feature development.

Benefits

  • Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
  • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
  • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
  • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
  • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
  • Parental leave — paid time off for new parents, plus weekly meals delivered to your home
  • Wellness program — full platform offering physical, mental, & emotional health resources & support tools
  • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
  • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
  • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
  • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
  • Home office setup — company laptop & setup assistance provided via Staples for remote work needs
  • Utility support — monthly reimbursement to help offset eligible home office utility expenses
  • Learning opportunities — internal training programs and resources to help grow your professional skills
  • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
  • Referral bonus — get rewarded when you refer great people who join the Nava team
  • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
  • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

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