• Partner with revenue operations, sales, marketing, finance, and client success teams to analyze business processes and identify areas for automation or improvement • Serve as a liaison between business stakeholders and technical teams, translating functional requirements into system specifications • Lead the evaluation, selection, and implementation of third-party systems to enhance and automate revenue operations processes • Manage, execute, and optimize Salesforce integrations with other business-critical tools (e.g., CPQ, marketing automation, client success platforms, billing systems) • Develop business cases and ROI analyses for proposed systems and process improvements • Ensure that system changes are implemented effectively, including testing, training, documentation, and adoption support • Provide ongoing support and maintenance for existing systems, ensuring alignment with evolving business needs • Stay up to date with emerging tools and best practices in Revenue Operations technology and recommend opportunities for innovation