• Perform account onboarding QA, confirm data completeness, and coordinate corrections prior to Magic Touch activation • Maintain customer records, catalog entries, product department alignment, and billing settings • Communicate directly with dental offices and their corporate counterparts to resolve onboarding issues, gather missing information, and ensure smooth handoffs • Support rebate reporting by gathering lab data, compiling files, and preparing summaries for accounting • Assist with monthly DSO and GPO performance reporting and data pulls • Execute data cleanup tasks across systems, including doctor tables, practice records, product catalogs, and group identifiers • Update or create process documentation for onboarding, cross-brand reporting, and corporate workflows • Provide administrative support to the Sales Ops Manager and Corporate Support Specialist on cross-brand projects • Assist with HubSpot user management, list creation, basic reporting, and data hygiene tasks • Support corporate-level retention workflows, including lost customer analysis and cross-brand lead routing • Participate in system training, workflow rollouts, and cross-functional communication initiatives