• Act as a liaison between clients and the laboratory to help deliver good service and scope future work • Prepare and submit response quotes for work • Help prepare responses to Requests for Proposals (RFPs) • Collaborate with clients to help ensure service is delivered and provide follow-up as needed • Monitor SGS activities against quote scope, schedule teleconferences and meetings as needed • Maintain price lists • Upon request give clients sample information and coordinate technical support • Follow Training SOP for training records • Use general knowledge of Biopharmaceutical and/or pharmaceutical analysis from development to commercial testing • Work to ensure Technical and analytical Interpretation of client compendia or other reference methods to scope out requirements