• Ability to develop and execute on winning strategy within an assigned territory • Schedule and lead customer meetings • Uncovering additional sales opportunities within existing accounts for all offerings • Identifying and overcoming roadblocks and/or obstacles while keeping a positive attitude • Ability to resolve product or service related issues by clarifying the customer's grievance and channeling those issues to the appropriate support team • Regular client follow-ups to ensure “Total Customer Satisfaction” • Promote extended warranty and maintenance programs to existing, eligible customers • Ensuring client awareness regarding the usefulness and proper operation of the products and services that were purchased • Work with existing Solution Sellers focusing on other parts of the portfolio in the region • Ability to present products and demonstrate their uses • Build a long term funnel to include engaging in competitive accounts • Coordinate and/or participate in state user group meetings and technology workshops