• Identifies opportunities for Biospecimen products and services, with an emphasis on biofluids, prospective collections, tissues, cells and other specialty- and central-lab service offerings • Builds and maintains relationship and organization map for assigned and identified new Key Clients • Retain and grow existing account base through the identification of new opportunities and exploring potential cross selling across the Precision Translational Sciences portfolio • Follow up on all marketing leads and website inquiries to qualify leads • Prospects for new clients, as appropriate, within the given geographic market to ensure a robust pipeline of opportunities • Identify potential clients and decision makers within the client organization, perform needs analysis, identify opportunity, and follow up with potential customers • Ensure that any client complaints are forwarded to the appropriate individual(s) and ultimately resolved in a prompt and professional manner • Closes new business and expands existing business relationships • Connects SME’s and other BD’s where added value to client is available • Establishes a strong working relationship with marketing, clinical operations, lab operations, project management, and other internal stakeholders • Qualifies & enriches in-bound leads • Closes business and organically develops future – recurring business • Attend conferences, trade shows and meetings as required • Maintain clean customer relationship management metrics in Salesforce.com and other CRM systems • Other responsibilities as assigned