GovCIO
Transforming Government IT
ServiceNow Solutions Architect
Location
United States
Posted
87 days ago
Salary
$120K - $165K / year
Bachelor Degree12 yrs expEnglishETLITSMJava ScriptService NowSOAP
Job Description
• Lead the architectural design and roadmap for the ServiceNow platform—including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
• Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
• Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.
• Establish and enforce platform governance, development standards, and best practices.
• Oversee the configuration, customization, and deployment of ServiceNow applications.
• Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
• Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
• Conduct platform performance reviews and ensure system reliability, scalability, and security.
• Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
• Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.
Job Requirements
- Bachelor's with 12+ years (or commensurate experience)
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience) with 8+ years (or commensurate experience)
- 8 years of ServiceNow experience, with at least 3 years of architectural or lead design responsibility
- Deep expertise in ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others.
- Strong understanding of ServiceNow data architecture, workflow engines, scripting (JavaScript/Glide), and integration frameworks.
- Experience with platform governance, solution review, and enterprise-scale implementation.
- Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools.
- Strong documentation, communication, and stakeholder engagement skills.
- Clearance Required: Must be able to obtain and maintain a HUD Public Trust
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
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