GovCIO

Transforming Government IT

ServiceNow Solutions Architect

ServiceNowServiceNowFull TimeRemoteTeam 1,001-5,000Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

87 days ago

Salary

$120K - $165K / year

Bachelor Degree12 yrs expEnglishETLITSMJava ScriptService NowSOAP

Job Description

• Lead the architectural design and roadmap for the ServiceNow platform—including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules. • Translate business requirements into scalable and secure technical solutions aligned with enterprise standards. • Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy. • Establish and enforce platform governance, development standards, and best practices. • Oversee the configuration, customization, and deployment of ServiceNow applications. • Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines. • Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives. • Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks. • Conduct platform performance reviews and ensure system reliability, scalability, and security. • Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators. • Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.

Job Requirements

  • Bachelor's with 12+ years (or commensurate experience)
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience) with 8+ years (or commensurate experience)
  • 8 years of ServiceNow experience, with at least 3 years of architectural or lead design responsibility
  • Deep expertise in ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others.
  • Strong understanding of ServiceNow data architecture, workflow engines, scripting (JavaScript/Glide), and integration frameworks.
  • Experience with platform governance, solution review, and enterprise-scale implementation.
  • Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools.
  • Strong documentation, communication, and stakeholder engagement skills.
  • Clearance Required: Must be able to obtain and maintain a HUD Public Trust

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance*
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

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