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Livestream Event Support Specialist
Customer SupportCustomer SupportPart TimeRemoteTeam 1-10Since 2021H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
89 days ago
Salary
Not specified
2 yrs expEnglishSwitching
Job Description
• Monitor live streams during events to ensure proper resolution, frame rate, aspect ratio, and audio quality
• Review video quality including color accuracy, exposure, sharpness, and overall visual performance
• Listen to live audio feeds to confirm clarity, consistency, and appropriate levels
• Verify accuracy of on-screen graphics, overlays, text, and other visual elements
• Troubleshoot and resolve technical issues in real time during live productions
• Communicate promptly with internal teams, videographers, and clients to report issues and coordinate next steps
• Escalate complex issues when needed while maintaining a calm, professional presence
• Support multiple live events simultaneously when required
Job Requirements
- 2+ years of experience in AV, live production, IT, or a related technical role
- Hands-on experience with live streaming or video production environments
- Strong troubleshooting skills and ability to think clearly under pressure
- Excellent verbal and written communication skills
- High attention to detail and ability to manage multiple priorities at once
- Strong Windows/PC proficiency
- Experience working with OBS, vMix, or similar live video switching software
- Background in AV production, audio engineering, networking, or IT support
- Team-oriented mindset with a proactive, self-starting approach
- Comfort working during live events with a strong sense of urgency
Benefits
- 100% remote role
- Hands-on exposure to live event productions
- Collaborative, fast-paced team environment
- Opportunity to grow technical and production expertise
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