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Livestream Event Support Specialist

Customer SupportCustomer SupportPart TimeRemoteTeam 1-10Since 2021H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

Not specified

2 yrs expEnglishSwitching

Job Description

• Monitor live streams during events to ensure proper resolution, frame rate, aspect ratio, and audio quality • Review video quality including color accuracy, exposure, sharpness, and overall visual performance • Listen to live audio feeds to confirm clarity, consistency, and appropriate levels • Verify accuracy of on-screen graphics, overlays, text, and other visual elements • Troubleshoot and resolve technical issues in real time during live productions • Communicate promptly with internal teams, videographers, and clients to report issues and coordinate next steps • Escalate complex issues when needed while maintaining a calm, professional presence • Support multiple live events simultaneously when required

Job Requirements

  • 2+ years of experience in AV, live production, IT, or a related technical role
  • Hands-on experience with live streaming or video production environments
  • Strong troubleshooting skills and ability to think clearly under pressure
  • Excellent verbal and written communication skills
  • High attention to detail and ability to manage multiple priorities at once
  • Strong Windows/PC proficiency
  • Experience working with OBS, vMix, or similar live video switching software
  • Background in AV production, audio engineering, networking, or IT support
  • Team-oriented mindset with a proactive, self-starting approach
  • Comfort working during live events with a strong sense of urgency

Benefits

  • 100% remote role
  • Hands-on exposure to live event productions
  • Collaborative, fast-paced team environment
  • Opportunity to grow technical and production expertise

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