• Own and drive the company’s operating cadence: OKRs, planning cycles, quarterly execution, and cross-functional alignment • Translate company strategy into clear execution plans, milestones, and measurable outcomes • Identify operational bottlenecks and proactively drive resolution across teams • Partner closely with Engineering and Product to understand infra, data pipelines, reliability, cost structures, and scaling constraints • Drive operational rigor around cloud costs, efficiency, margins, and capacity planning • Ensure operational decisions are grounded in a strong understanding of the underlying technology • Work with Sales, Marketing, and CS leaders to improve pipeline hygiene, forecasting accuracy, deal velocity, and expansion motions • Partner with Finance on budgeting, headcount planning, unit economics, and board-level metrics • Own dashboards and KPIs across the business, ensuring leadership has clear, actionable visibility • Lead high-impact, cross-functional initiatives (new product launches, AI strategy execution, org scaling, systems changes) • Bring a consulting-style approach to ambiguous problems: structured thinking, clear recommendations, and decisive execution.