Ryz Labs
Building the future
Data Center Operations Technician
Location
United States
Posted
81 days ago
Salary
Not specified
Bachelor Degree2 yrs expEnglishLinuxVmware
Job Description
• Provide Tier 1/2 support for data center systems and services.
• Monitor performance/alerts; triage and remediate issues.
• Perform routine maintenance, patching, firmware updates, backups, and health checks.
• Handle racking/stacking, cabling, and hardware replacements.
• Respond to incidents/outages; escalate and document RCAs.
• Maintain runbooks, SOPs, and accurate tickets.
Job Requirements
- 2+ years in data center/IT operations or NOC.
- Familiar with Linux/Windows, virtualization (VMware/KVM), and basic networking.
- Experience with monitoring and ticketing tools; ITIL a plus.
- Strong troubleshooting and communication skills; able to work shifts/on-call and handle equipment.
Benefits
- RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs.
- Our teams are remote and distributed throughout the US and Latam.
- We provide an environment of opportunities, learning, growth, expansion, and challenging projects.
