• Achieve daily, weekly, and monthly sales goals. • Document and track all leads, contacts, opportunities, and activity history consistently and in accordance with best practices within Salesforce.com • Manage and maintain a detailed pipeline to achieve assigned monthly quota. • Contact existing client base to gain referrals and offer additional service options. • Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports). • Be able to effectively articulate technical and/or clinical information in an easily understood manner. • Master product information for accurate dissemination to clients. • Educate prospective customers on the value of newborn stem cell banking and other services provided by ViaCord. • Comply with assigned schedules (including on-call rotation), assignments, and productivity metrics.