GPS Group Peer Support

GPS Group Peer Support is a trauma-informed, integrated evidence-based support group model for diverse communities.

Program Support Specialist – Bilingual English/Spanish

Customer SupportCustomer SupportFull TimeRemoteTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

81 days ago

Salary

$30 / hour

Experience acceptedEnglishSpanish

Job Description

• Ensure a seamless participant experience by handling administrative tasks with precision • Manage program communications across email, Slack, and HubSpot • Assist participants with navigation and troubleshooting in Zoom and other platforms • Develop and maintain participant support resources • Moderate Zoom meetings and live support groups • Track attendance and registration using HubSpot and LMS • Conduct sound, video, and connection tests for facilitators

Job Requirements

  • Bilingual (English-Spanish)
  • Excellent communication and interpersonal skills
  • Strong customer service and problem-solving skills
  • Proficiency in Microsoft Office Suite and Google Suite
  • Experience in customer service, facilitation, coaching, or teaching
  • Competency with video conferencing tools
  • High emotional intelligence
  • Ability to work independently in a fully remote environment

Benefits

  • Professional development opportunities

Related Job Pages

More Customer Support Jobs

Customer Support Specialist

Extend Your Team

We find global team members who get you out of the grind and get your business growing

Customer Support81 days ago
Full TimeRemoteTeam 201-500Since 2020H1B No Sponsor

Customer Support Specialist providing concierge-level service remotely for a fintech company

United States

Customer Care Representative

Amcor

Producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.

Customer Support82 days ago
Full TimeRemoteTeam 10,001+Since AmcorH1B Sponsor

Customer Care Representative interacting with customers to manage orders and inquiries

United States

Head of Customer Services

Winona

Doctor prescribed treatments for menopause symptoms. Bio-identical hormone replacement therapy, direct to you.

Customer Support82 days ago
Full TimeRemoteTeam 11-50H1B Sponsor

Head of Customer Services overseeing a global support organization at Winona

United States

Education Support Specialist

Aya Healthcare

We’re a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Customer Support83 days ago
Full TimeRemoteTeam 5,001-10,000Since 2001H1B Sponsor

Education Support Specialist at Aya Healthcare managing candidate needs and support tickets

United States
$33.6K - $46K / year