Client Success Manager – Revenue Focus
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn
Location
District of Columbia + 1 moreAll locations: District of Columbia, Washington
Posted
83 days ago
Salary
$90K - $115K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Proactively manage a dedicated portfolio of clients focusing on renewals and revenue generation
• Conduct onboarding and adoption training sessions
• Monitor client health and develop proactive plans for underutilized accounts
• Advocate for clients’ needs internally
• Coordinate with external and internal stakeholders for project delivery
• Collaborate with the Enablement team
Job Requirements
- 3-5+ years of experience in Customer Success or Account Management within a SaaS or technology company
- Dedicated Revenue Experience managing a renewal book of business
- Strategic Mindset for high-level strategic conversations
- Excellent verbal and written communication skills
- Mission Alignment with progressive values
- Experience managing complex client projects
- Strong time management and organization skills
- Proactive mindset anticipating needs
- US work authorization
Benefits
- 100% paid company health plan with medical, dental, and vision insurance
- Flexible PTO plan
- 401(k) with employer matching
- Stipends for professional development
- $1,300 annual work from home resources
- Wellness programs
- Access to Carrot insurance
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