Verato

Ensuring better care everywhere by solving the problem that drives everything else - knowing who is who™.

Enterprise Analyst – Architect, Customer Success

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

82 days ago

Salary

Not specified

Bachelor Degree6 yrs expEnglishAWSAzureCloudGoogle Cloud PlatformJenkinsMongo DBSOAPSQL

Job Description

• Develop and maintain enterprise-level architecture frameworks that align with customer requirements and Verato’s product strategy. • Conduct deep analysis of customer environments, workflows, and data models to recommend optimal integration and configuration strategies. • Serve as a subject matter expert on identity management, interoperability, and data governance, guiding customers and internal teams through complex technical decisions. • Partner with Product, Engineering, and Customer Success teams to ensure architectural designs are feasible, scalable, and aligned with roadmap priorities. • Act as a trusted advisor to enterprise customers, providing strategic guidance on architecture best practices and future-proofing their identity resolution capabilities. • Evaluate architectural risks and ensure compliance with industry standards, security protocols, and regulatory requirements (HIPAA, HITRUST, etc.). • Analyze system logs and metrics to proactively identify potential issues. Define KPIs for architecture performance and scalability, and collaborate with teams to monitor and optimize system health. • Continue learning the ever-changing healthcare ecosystem, and explore how different customer personas could use Verato’s technology to be successful. • Develop a prioritization framework for case management and project goals while communicating decisions, trade-offs, and priorities to appropriate stakeholders. • Provide guidance and training to internal teams on enterprise architecture principles and best practices.

Job Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field; Master’s degree preferred.
  • 6+ years of experience in technical support, operations, engineering, master data management, and/or systems analysis.
  • Proven experience in enterprise architecture, solution design, or systems analysis within healthcare or related industries.
  • Strong understanding of cloud platforms (AWS, GCP, or Azure), APIs (REST/SOAP), SQL, and integration patterns.
  • Experience or familiarity with Postman, Alteryx, MongoDB, Jenkins.
  • Expertise in data modeling, identity management, and interoperability standards (HL7, FHIR).
  • Exceptional communication skills with the ability to translate complex technical concepts into business language.
  • Advanced problem-solving and analytical skills with a strategic mindset.

Benefits

  • Professional development opportunities
  • Work from anywhere in the world

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