• Lead the design and architecture of comprehensive solutions that align with customer requirements and business objectives. • Work closely with customers to understand their business needs, challenges, and workflows. • Map customer workflows and system integration requirements to effectively capture the current state and propose future state solutions. • Partner with sales teams to plan, prepare, and execute strategic deals in enterprise and complex sales cycles. • Collaborate with operations and engineering teams to develop and implement project plans for Statements of Work (SOW) and solution implementations. • Lead post-sale implementation projects through completion and hand-off to post-go live support and success management. • Serve as an expert on integrating Synthpop products with existing customer systems. • Relay customer feedback to the engineering team to contribute to product improvements. • Deliver engaging software demos, technical presentations, and other customer-facing engagements to influence decision-making and build trust. • Flexibility in Duties: While we’ve outlined the primary responsibilities, we may ask you to help out with other tasks in our evolving startup environment.