Kit (formerly ConvertKit)

The email-first operating system for creators who mean business. Formerly ConvertKit.

Senior Revenue Operations Manager

Revenue OperationsRevenue OperationsFull TimeRemoteTeam 51-200Since 2013H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

$130K - $159K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Build the systems, processes, and insights that enable our go-to-market teams to operate efficiently and drive predictable revenue growth across product tiers as we grow from $50 to $100M ARR. • Establish the foundation for how we operate as we scale as Kit's first dedicated Revenue Operations hire. • Combine analytical rigor with practical execution and cross-functional influence. • Partner closely with Sales, Marketing, Finance, and Customer Success to shape both the "what" and the "how." • Drive adoption of new workflows across teams. • Present insights and recommendations that influence strategic decisions about our go-to-market approach.

Job Requirements

  • Deep expertise with HubSpot, including administration, customization, workflow automation, and optimization across Sales Hub, Marketing Hub, and Service Hub
  • Strong proficiency with data analysis and visualization tools such as Excel/Google Sheets, Omni, or similar BI platforms
  • Experience with revenue tech stack tools such as Gong (conversation intelligence), Intercom (customer communication), and other sales/marketing platforms
  • Understanding of revenue metrics and operations fundamentals — from lead scoring and qualification to pipeline velocity to customer acquisition cost to expansion revenue
  • Ability to translate complex data into clear insights and actionable recommendations, with strong business acumen to understand how operational decisions impact revenue outcomes
  • Clear and concise communication skills, able to explain technical concepts to non-technical stakeholders and drive alignment across diverse teams
  • Managing and optimizing HubSpot at scale, including data hygiene, workflow automation, integration management, and custom reporting
  • Building dashboards and reports that enable data-driven decision-making for sales, marketing, and leadership teams
  • Working in environments with both product-led growth and sales-led growth motions, understanding the operational nuances of each
  • Leading cross-functional projects that improved operational efficiency, data accuracy, or revenue predictability
  • Working in high-growth SaaS or subscription businesses where you've had to build or scale revenue operations processes
  • Championing solutions that demonstrated measurable impact on revenue metrics or operational efficiency

Benefits

  • Profit Sharing
  • Kit equity
  • 401k with a 5% match
  • We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
  • $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
  • Individual learning + development budget ($3,500/year)
  • Gender affirming benefits
  • Childcare benefit up to $3,000 annually
  • Twenty (20) days of paid time off during each year of employment
  • Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
  • Ten (10) paid holidays a year
  • Two weeks of paid sick time each year, including mental health + well-being days
  • Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
  • Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
  • Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
  • Four-week, paid sabbatical after five years with the team
  • Fantastic in-person or virtual retreats with the team twice a year

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