Retention Manager – Veterinary Focused

Customer Retention SpecialistCustomer SuccessFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

76 days ago

Salary

$52K - $74K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Supervise the operations and staff that handles retention of AVMA PIS policies • Manage a multi-channel Property and Casualty renewal sales staff towards the achievement of monthly and annual retention goals • Evaluate operational strategies by conducting needs assessments, capacity planning, and cost/benefit analysis • Establish and monitor productivity, quality of work, and customer service standards • Generate various reports including retention policy count and premium ratios

Job Requirements

  • Bachelor’s degree in business management or related field
  • 3+ years of related insurance experience with a demonstrated track record of operational leadership success
  • Property and Casualty insurance license required
  • Industry professional designations desired (i.e. – CIC, CPCU, CRM, ARM, CISR)

Benefits

  • Commission
  • Professional development opportunities

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