• Manage and mentor the Contract Intake team, providing guidance, training, and performance feedback. • Establish and enforce best practices for new business intake and project setup processes. • Monitor workload distribution and ensure timely completion of all intake activities. • Oversee review of all matter and contract setup to ensure proper interpretation and compliance with firm standards. • Ensure accurate project setup for billing, revenue recognition, and reporting in alignment with ASC 606 and client guidelines. • Maintain and update documentation of intake processes, workflows, and policies. • Serve as primary point of contact for Finance, Legal, Tax, FP&A, and other teams regarding contract and project setup issues. • Partner with IT and Data Analytics teams to optimize systems and reporting capabilities. • Escalate and resolve complex contractual or billing issues in collaboration with senior leadership. • Identify opportunities for process improvement and automation to enhance efficiency and accuracy. • Lead quarterly project closure reviews and ensure compliance with firm standards. • Support ad hoc projects and contribute to strategic planning for intake operations.