• Lead pre-sales activities including solution demonstrations, requirement gathering, and proposal development for pharmaceutical bioanalytical clients • Support product readiness initiatives by collecting client feedback and identifying implementation challenges • Develop and execute validation documentation (IQ/OQ/PQ…) in compliance with GxP-requirements and industry standards • Manage end-to-end project delivery from kick-off through go-live, coordinating cross-functional teams to ensure on-time execution within scope and budget • Serve as primary client interface throughout project lifecycle, managing expectations, gathering requirements, and ensuring stakeholder alignment • Create implementation materials, training documentation, and support resources to facilitate successful customer onboarding