Automattic
We are passionate about making the web a better place. Fully distributed since 2005.
Senior Partner Manager – Enterprise
Location
United States
Posted
68 days ago
Salary
$125K - $180K / year
8 yrs expEnglishWord Press
Job Description
• Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.
• Building and maintaining strong relationships with a book of Premier partners, supporting partners through their whole journey, from onboarding to expansion.
• Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth.
• Representing Automattic and building awareness of our products and services in the partner’s organization.
• Communicating often with key stakeholders within WordPress VIP, as well as other business units.
• Becoming the agency’s trusted advisor, helping them to build strong WordPress VIP business practices.
• Providing training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
• Collaborating cross-functionally with internal and external Business Unit teams.
• Participating in partner events to drive lead generation and enhance brand visibility.
• Gathering feedback from partners to improve products, services, and the overall partnership experience.
• Advocating for partner needs within Automattic or the partner’s respective BU niche.
• Staying informed about industry trends and market developments.
Job Requirements
- 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
- Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
- Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.
- Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally.
- Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
- Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
- Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem.
- Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Benefits
- Open vacation policy
- Global salary ranges regardless of location
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