The College Board

Clearing a path for all students to own their future

Director, Parent Community Implementation

Community ManagerCommunity ManagerFull TimeRemoteTeam 1,001-5,000Since 1900H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

66 days ago

Salary

$80K - $130K / year

7 yrs expEnglishTableau

Job Description

• Own development and refinement of the BigFuture Parent Community web page elevating BigFuture resources • Produce short, parent-first micro-topic videos, articles, resources and other content to equip parents and caregivers to support their teens throughout future planning • Produce all aspects of BigFuture Live events for families and caregivers, including developing event plans, sourcing speakers, packaging event content into video cutdowns, and promoting events in partnership with Engagement and Reach • In partnership with our Engagement and Reach and Product teams, implement efforts to measurably grow the parent community and deepen engagement with content • Track parent community engagement metrics with the web page, content and live events to inform future strategy • Implement recruitment, selection and cultivation strategies to ensure a representative group of families from across the country • Own implementation of strategy, agendas and follow-up for a national parent advisory committee to increase understanding of families’ pain points, needs and wants • Monitor and implement surveys, focus groups and other efforts to understand the parent audience and synthesize findings, user needs and implications for BigFuture in partnership with Learning and Assessment • Monitor the college and career planning landscape serving parents and synthesize and share new developments in the BigFuture • In partnership with the Product team, surface recommendations and insights from the parent community to inform product roadmap and future solutions • Implement BigFuture partnerships with parent-focused organizations to generate and promote content to build awareness and grow reach • Identify and implement new strategies to reach and engage parents where they are to boost awareness of BigFuture with the audience • Develop flyers, slide presentations, infographics and other assets to inform and inspire parents and caregivers about the value of BigFuture • Partner with Engagement and Reach to implement strategies to increase parent traffic and enrollment via channels including email, paid media and organic social

Job Requirements

  • 7+ years of experience implementing go-to-market, marketing, and/or content strategies
  • Knowledge of college and career readiness preferred
  • Understanding of and empathy with parent and caregiver audiences
  • Oriented to using goals to prioritize work, gauge success, identify problems, and reprioritize
  • Track record of collaborating cross-functionally to refine and implement plans
  • High attention to detail and strong use of visible project planning systems
  • Experience producing websites, video, and other content for social media
  • Ability to use tools like Microsoft Excel, Tableau, and Adobe Analytics to track and analyze data
  • Comfort with ambiguity and ability to translate high-level strategy into operations and tactics
  • Willingness to pivot and innovate regularly based on user data and feedback
  • The ability to travel 1-3 times a month to College Board offices or on behalf of College Board business

Benefits

  • Annual bonuses and opportunities for merit-based raises and promotions
  • A mission-driven workplace where your impact matters
  • A team that invests in your development and success

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