Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.
Customer Advisor, Community
Location
Rhode Island + 3 moreAll locations: Rhode Island, South Carolina, Tennessee, Texas
Posted
67 days ago
Salary
$130K - $145K / year
Job Description
Job Requirements
- 7+ years of experience in community management, customer success and/or strategic consulting
- Significant leadership experience in customer success roles
- Proven experience leading research, analysis, and presentation of insights derived from customer learnings
- Domain expertise in customer communities
- Exceptional verbal and written communication skills
- Experience facilitating large working sessions and workshops
- Strong analytical and problem-solving skills
- Excellent relationship-building skills
Benefits
- fully covered medical premiums (employee-only)
- flexible PTO
- 401(k) plan
- dental and vision coverage
- remote work options
- $10,000 lifetime fertility stipend
- access to coworking spaces around the globe
- dedicated Recharge Holidays - one long weekend each quarter
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