• The Credentialing Manager leads the end to end credentialing, privileging, and payer enrollment function for the Managed Service Organization. • Ensure timely, compliant provider onboarding while maintaining high standards of operational accuracy, audit readiness, and service excellence. • Oversee full lifecycle credentialing, re-credentialing, privileging, and payer enrollment for all providers. • Manage complex, escalated, or high priority credentialing cases. • Support compliance and audit readiness practices, maintaining audit ready provider files and documentation standards. • Provide day to day leadership, coaching, and workload management for credentialing specialists. • Develop team capabilities through training and process documentation. • Monitor turnaround times, application status, and enrollment effective dates. • Partner with cross-functional teams for seamless provider onboarding and resolve credentialing related denials or reimbursement delays.