• Performing design help for potential Ductless, VRF opportunities and ongoing contractor help for multifamily projects • Responsible for being a product champion for Ductless, Crossover, VRF • Lead and develop customer relationships on a local, regional, and national level, or combination thereof • Responsible for expertise in factory design software and understanding of load calculations • Manage orders throughout the lifecycle to ensure that any changes to a job are communicated and accounted for • Work with Ferguson's Ductless/VRF Team, Business Development Manager and National Account Manager and Territory Managers to help close sales, maintain ongoing jobs, provide training, seek new business opportunities and to grow market share • Responsible for job and order follow up including tracking of all pertinent information acquired after the intent to award is disclosed • Alignment with inventory efficiency goals and maintenance of job performance against job expectations • Frequent local travel required; occasional overnight travel required • Any other assigned duties