• Oversee daily activities performed by the Inside Sales Team and support all escalations. • Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns. • Coordinates budgets, organizing and implementing sales strategies. • In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns. • Maintain and develop Inside Sales processes, lead generation, and quarterly project planning. • Develop and publish weekly/monthly performance dashboard reports for each Inside Sales Representative. • Prepare and present quarterly analysis to Senior Management on Inside Sales Team activities. • Create monthly project summary to share with stakeholders. • Influence internal and external stakeholders to help remove obstacles and support goal achievement of the Inside Sales Team.