• Design and implement the North American Physical Security Governance Program, including governance models, operating frameworks, and control structures aligned with enterprise security objectives. • Establish clear accountability, ownership, and decision rights across Physical Security Design, Delivery, Operations, Technology, and the Security Management Center (SMC). • Serve as the executive-level authority for physical security governance across North America, ensuring all sites operate under a unified framework. • Develop, maintain, and govern all North American physical security policies, standards, and procedures, including but not limited to: Access control, Video surveillance, Guard force operations, Incident and threat management, Visitor management, Construction site security, Data center physical security controls. • Ensure policies align with corporate risk, legal, compliance, privacy, and customer contractual obligations. • Translate security standards into operationally executable procedures across all North American sites. • Build and lead a Quality Assurance and Compliance function for physical security, including audit programs, control testing, site inspections, and validation of operating effectiveness. • Define and manage corrective action and remediation programs resulting from audits, incidents, and performance gaps. • Own the governance of all physical security after-action reviews, ensuring root-cause analysis, corrective actions, and preventive controls are documented, tracked, and closed. • Define and own the physical security performance framework, including key performance indicators (KPIs), key risk indicators (KRIs), and quality metrics. • Establish measurable standards for: Policy compliance, Control effectiveness, Incident response quality, Training and certification completion, Site security performance. • Ensure leadership and site teams have clear, data-driven visibility into security performance, risks, and trends. • Design, develop, and govern the enterprise security training and awareness framework for North America, covering all employees, contractors, and site personnel, including: Physical security awareness and policy training, Workplace violence prevention and response, Threat awareness, reporting, and escalation, Visitor management and access control expectations, New-hire and new-site onboarding security training, Annual and recurring security awareness and compliance training. • Own the creation, maintenance, and governance of all security training content, including standards, curricula, learning materials, and certification requirements. • Ensure training programs remain aligned with evolving threats, regulatory requirements, customer security expectations, and internal risk priorities. • Partner with Human Resources, Legal, Compliance, Operations, the Security Management Center (SMC), and Technology teams to embed security training into onboarding, lifecycle training, and daily business operations. • Build and mature the Outreach and Engagement function to drive adoption of physical security governance across: Data center site leadership, Construction and delivery teams, Operations and IT, Corporate stakeholders, External partners, including law enforcement and relevant government agencies. • Establish and maintain strong working relationships with local, state, and federal law enforcement and government entities to support incident response, investigations, emergency preparedness, and threat mitigation. • Lead change management, communications, and stakeholder engagement to ensure security standards, expectations, and governance models are consistently understood and applied across the North American portfolio.