• Guide customers through the adoption of Mangomint by managing their onboarding journey, documenting goals, providing product training via virtual meetings, and configuring their accounts for a smooth rollout • Leverage beauty/wellness industry knowledge to provide relevant guidance and build credibility with business owners • Identify and focus on accounts showing clear activation potential, investing energy where there's highest engagement • Connect Mangomint features directly to customer pain points and business goals • Confidently position Mangomint Payment Processing as a core part of activation, connecting it directly to customer business goals • Create tailored onboarding plans that prioritize the most valuable features first • Collaborate with cross-functional teams, including engineering, product, sales, and marketing, to continuously improve the onboarding experience and address customer feedback