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PTC Therapeutics, Inc.

We're committed to a single purpose: Extending life’s moments for patients with rare diseases and their loved ones.

Case Manager, Patient Services – Rare Disease

ManagerManagerFull TimeRemoteTeam 501-1,000Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 4 moreAll locations: Arizona, California, Colorado, Utah, Washington

Posted

59 days ago

Salary

$75.1K - $96K / year

Bachelor Degree3 yrs expEnglishSpanish

Job Description

• Provide personalized assistance to patients/caregivers with complex medical conditions • Work directly with patients/caregivers to access PTC products • Build positive relationships with various stakeholders • Solve problems to help patients gain therapy access • Communicate confidentially with stakeholders while complying with laws • Navigate CRM system and learn internal processes • Report Adverse Events and Product Quality Complaints • Interpret patient insurance and health-related documentation • Perform administrative functions • Maintain subject matter expertise in rare diseases

Job Requirements

  • Bachelor’s degree
  • 3 to 5 years of Case Management experience
  • Experience with orphan/rare disease biotech environment
  • Strong problem-solving and solution skills
  • Ability to anticipate patients' needs
  • Ability to work independently and collaboratively
  • Proficiency with Microsoft Office
  • Excellent verbal and written communication skills
  • Ability to enter data quickly and accurately into CRM
  • Bilingual/Spanish speaking is a plus

Benefits

  • Short- and long-term incentives
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings plans

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