• Serve as a trusted advisor to clients on HRIS and payroll system optimization • Partner directly with clients to understand their payroll and HR workflows and identify opportunities for improvement • Configure, optimize, and support HR and payroll platforms such as Paycor, Workday, ADP, Paylocity, UKG, and similar systems • Review existing system setups and recommend improvements to increase efficiency, accuracy, and compliance • Support system cleanups, reconfigurations, and process redesign • Assist with new system implementations, upgrades, and transitions • Support system setup, configuration, testing, and go-live activities • Help clients transition from legacy systems or PEOs into new platforms • Validate payroll configurations including earnings, deductions, taxes, and reporting • Support payroll processing and validation as needed • Troubleshoot payroll and system issues and drive resolution • Ensure payroll configurations align with federal, state, and local compliance requirements • Act as a primary point of contact for system-related questions • Communicate clearly and confidently with client stakeholders at all levels • Deliver system training and documentation to ensure client self-sufficiency • Translate technical system functionality into practical business solutions