• Support BD in late-stage deals and technical evaluations • Lead technical discovery with customers, focusing on complex legacy payments, fund flows, and compliance • Align customer business models (tradfi, fintech, platforms, embedded finance, global payments) with scalable payment architectures • Translate customer business and system requirements into implementation plans • Design and explain integrations for: • Wallets • Payments APIs • KYC/KYB, onboarding, risk, and compliance • Widgets, SDKs, hosted components, and embedded payment experiences • Develop reference architectures, integration diagrams, payment flow documentation, and technical walkthroughs • Serve as the technical authority in customer discussions when needed • Demonstrate expertise in payment authorization rates, conversion optimization, and transaction success metrics • Identify gaps between current product capabilities and customer needs • Clearly separate what exists, what’s on the roadmap (and can be accelerated), and what requires custom or speculative development • Clarify ambiguous customer requests into clear, marketable technical scopes • Negotiate tradeoffs with customers to close deals when requirements don’t fully align • Collaborate with Sales to resolve payment integration risks early and unblock deals • Work with Product and Engineering to guide roadmap decisions based on customer demand • Influence pricing, limits, and launch phases based on technical constraints • Build lightweight prototypes, middleware, or example implementations where helpful • “Vibe code” small systems or applets to rapidly prototype and unblock integrations or demonstrate feasibility • Read and reason about customer codebases, API specs, and architecture diagrams • Help customers understand how to integrate with modern systems when their internal infrastructure is outdated or rigid • Anticipate scale, failure modes, and operational complexity in production payments systems • Support initial customer implementations and early production issues • Act as a technical escalation point when integrations hit complexity • Help define what scalable post-sales support should look like over time