• Evaluate end-to-end workflows across ERP, EPM, CRM, CMS platforms and associated applications by working with cross functional business teams to identify automation opportunities and optimize performance. • Act as a partner with cross-functional IT teams and stakeholder leaders, ensuring systems and processes align with evolving business priorities - including the organization's AI strategy. • Redesign and standardize processes to increase accuracy, reduce cycle times, and improve end-user experience. • Lead and administer planning, testing, and deployment of new features and technologies to ensure smooth adoption and minimal business disruption. • Be responsible for change management documentation and application standardized training. • Prioritize and administer enhancement requests based on strategic value, data-driven impact, and resource availability. • Manage competing deadlines with structured project management practices. • Ensure seamless operation of data integrations, monitoring daily data flows and proactively mitigating disruptions. • Serve as the escalation point for complex system issues, coordinating resolution with internal technical and business teams and external vendors. • Lead application releases, validations, configurations, upgrades, and issue resolution. • Serve as application administrator for supported business applications and troubleshooting. • Translate SOX requirements into tangible tech solutions, making compliance more efficient, continuous, while reducing costs and risk.