• As an Account Manager, you are responsible for the "post-sale" lifecycle. • Nurture & Grow: Take ownership of existing accounts and drive increased patient referral volume by maintaining high "mindshare" with doctors and clinical staff. • Success Management: Act as the primary point of contact for clinical partners, answering questions, providing updates, and ensuring their experience with Carda is seamless. • Process Implementation: Work with clinics to refine their internal referral processes, making it easier for them to send patients to our platform. • Performance Reporting: Regularly share patient progress and enrollment data with partners to demonstrate Carda’s value and impact on their patient population. • Retention: Identify potential "at-risk" relationships early and proactively work to resolve issues, ensuring long-term loyalty.