Senior Manager, Firm Analytics and Intelligence
Location
District of Columbia + 1 moreAll locations: District of Columbia, Washington
Posted
52 days ago
Salary
$106K - $162K / year
Bachelor Degree4 yrs expEnglish
Job Description
• Own the firm’s business intelligence strategy, including the successful implementation, governance, and long-term optimization of Foundation and associated analytics platforms.
• Lead cross-functional initiatives to align data, systems, and reporting processes with firm business development and marketing priorities.
• Manage the end-to-end implementation of Foundation, including configuration, taxonomy design, data mapping, integration planning, and rollout strategy.
• Oversee the ongoing administration and development of the firm’s experience management system and integrated modules, ensuring continuous improvement and alignment with evolving business needs.
• Design and direct the firm’s business intelligence reporting strategy, developing Power BI dashboards and reporting tools that deliver actionable insights for leadership, practice groups, and business development teams.
• Lead data governance efforts, establishing and enforcing data quality standards, processes, and protocols to maintain clean, reliable, and trusted information across systems.
• Collaborate with firm leadership, lawyers, and business services teams to identify reporting and data analytics needs and translate them into scalable, effective solutions.
• Develop and execute training, onboarding, and user adoption programs to promote broad, effective use of Foundation and business intelligence tools across the firm.
• Serve as the firm’s primary liaison to Litera Foundation and analytics platform vendors, managing relationships, contracts, and system enhancements.
Job Requirements
- Advanced expertise in Litera Foundation, with a minimum of 2 years in a system administrator or leadership role.
- Proficiency in Microsoft Power BI, including dashboard/report development.
- In-depth understanding of CRM, experience management, and marketing systems and their integration within business intelligence ecosystems.
- Demonstrated ability to lead projects, manage competing priorities, and deliver results in a deadline-driven, collaborative environment.
- Proven experience in data governance, quality control, and reporting accuracy.
- Excellent relationship-building and communication skills, with a strong ability to influence, advise, and partner with senior stakeholders.
- Champion for process improvement, change management, and user adoption, with a continuous improvement mindset.
- Strong attention to detail and strategic thinking skills.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Ability to work independently in a remote or hybrid environment.
Benefits
- Healthcare
- Vision
- Dental
- Retirement
- All-purpose leave
- Backup childcare
- Wellness programs
- Cultural events
- Social activities
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