• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. • Communicate service offerings including training, support, software, laboratory services products and field upgrades • Partner with our customers to understand their analytical workflow and applications • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards • Contribute to account profitability through efficient execution and service delivery • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc. • Proactively develop technical and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process • Seek higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment