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Home Services Operations Coordinator

OperationsOperationsFull TimeRemoteTeam 1-10Since 2023H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

50 days ago

Salary

$1.2K / month

High SchoolEnglish

Job Description

• Answer inbound calls, texts, and emails professionally • Schedule service calls and manage the daily service calendar • Keep the CRM/job management system accurate and up to date • Follow up on leads, estimates, and open jobs • Handle customer follow-ups, happy calls, and review requests • Ensure completed jobs are invoiced correctly and on time • Manage equipment registrations and warranty paperwork • Maintain the Google Business Profile (reviews, photos, accuracy) • Support basic HR admin (onboarding/offboarding, records)

Job Requirements

Prior experience in home services (HVAC, plumbing, electrical, construction, etc.)
Experience with scheduling tools and CRMs (Housecall Pro preferred)
Excellent spoken and written English
Strong organization and attention to detail
Able to multitask and prioritize in a fast-paced environment
Proactive, reliable, and comfortable working independently
Customer-focused with strong problem-solving skills

Benefits

Up to $1200, depending on experience
13th month pay
$500 bonus at 90-days and 14th month bonus contingent on annual performance score
Comprehensive HMO policy, including dependents.
Annual continuing education budget to support professional development