• Provide guidance and coaching to managers and team members on HR policies, procedures, and best practices. • Lead employee relations matters, including conflict resolution, investigations, and performance management. • Collaborate with leadership to identify workforce needs and implement effective talent strategies. • Support organizational change initiatives by facilitating communication and ensuring team member engagement. • Serve as a thought partner to direct leaders to strengthen Team Member (TM) engagement and retention, translating listening inputs into clear action plans and consistent follow-through. • Partner with direct leaders to identify key engagement drivers using Habitat’s engagement surveys in Culture Amp (including ENPS), stay interviews, and exit survey insights, and build targeted action plans to improve retention and team health. • Enable direct leaders to create a healthy habitat for their teams through strong 1:1s, growth and development conversations, recognition practices (e.g., Team Time “Joy in the Journey,” Habitat High-Fives, local traditions), and intentional Team Member Experience / Moments that Matter touchpoints. • Analyze HR metrics and trends to recommend solutions, programs, and policies to drive business results. • Partner with People Operations team to ensure compliance with all employment laws and company policies. • Partner with the Talent Acquisition team to proactively identify backfill needs, support recruitment and onboarding processes.