Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley.
Auto Parts Consultant (Remote - Kentucky)
Location
United States
Posted
3 days ago
Salary
Not specified
No structured requirement data.
Job Description
Location: Remote – Kentucky residents
~ Requires auto parts or relevant mechanical experience ~
(see Skills for Success below)
Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you – especially if you’re interested in working from home!
This is more than just an auto parts job at Morley. It’s an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer.
What You'll Do
- Answer calls from dealerships and auto manufacturer employees to assist with parts information
- Provide directions to part warehouse locations
- Locate parts in an online parts catalog
- Place part orders
- Identify corrections to auto parts catalogs
- Research and learn new auto parts so you are on the leading edge of new car parts knowledge
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time; closed on some holidays | TA will respond to after-hours questions the next business day).
Skills for Success
Required Skills
- Outstanding car / auto parts knowledge
- Ability to identify key auto parts and assemblies
- Computer navigation skills
- Typing skills (at least 35 WPM) – take a free typing test! (direct link to test: www.typingtest.com)
- Passion for research and problem solving
Eligibility Requirements
- One or more years of experience with an automotive retailer or dealership parts department
- High school diploma or equivalent
- Available to work shifts taking place within the center's hours of operation:
- Monday to Friday
- 8 a.m. - 8 p.m. Eastern time / 7 a.m. - 7 p.m. Central time
- No weekends or late nights!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
Remote Work Requirements
- Kentucky resident
- Secluded and distraction-free work environment
- Required internet setup:
- High-speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to your modem / router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
Why Join Our Morley Family
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
The Customer Care Representative responds to internal and external customer inquiries via phone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims, analyzing problems to provide solutions. They will operate computer systems to obtain and document information, maintain positive customer relations, and research data to address operational and service issues.
Spanish Bilingual Customer Service Specialist
QVCQVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.
The Customer Service Specialist supports HSN by answering inbound customer calls, assisting Spanish and English speaking customers with inquiries like refunds, payments, and orders, while promoting products to improve sales in a high-paced environment. Responsibilities include problem-solving, de-escalating unique situations, and personalizing the customer experience during high-volume interactions.
Customer Service Representative
Windstar CruisesAwarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary. Our Vision: Enriching people’s perspective through inspired travel. Our Values: Welcoming Innovative Now Discipline Serve Teamwork Authentic Responsible
The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat, and other sources as ...
Customer Service Representative – Home Learning
Imagine LearningImagine Learning empowers educators to inspire breakthrough moments in every student’s unique learning journey.
Customer Service Representative supporting homeschooling families through inquiries and guidance
