Dexcom

Empowering people to take control of health

Senior Sales Operations Analyst – Platforms

Sales Operations ManagerSales Operations ManagerFull TimeRemoteTeam 10,001+Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

51 days ago

Salary

$87K - $145K / year

Bachelor Degree3 yrs expEnglish

Job Description

• You will own the sales and marketing storefront as the primary digital interface for sales team. • You will manage content availability, organization, usability, and governance within the platform in conjunction with HCP marketing and other item owners. • You will ensure the storefront supports omnichannel activation (digital, email, CRM, field enablement) and aligns with go-to-market strategies. • You will partner with IT, marketing, events and other stakeholders to ensure platform functionality, and access are met. • You will act as the primary point of contact between field teams and the storefront vendor. • You will translate field feedback into platform enhancements, workflows, and vendor requirements. • You will manage vendor performance, service levels, and roadmap alignment. • You will lead regular vendor and stakeholder touchpoints to review performance, issues, and opportunities. • You will track platform utilization, asset usage, and ordering behavior across field teams. • You will identify opportunities to optimize content mix, formats, and workflows. • You will drive adoption of digital and omnichannel assets to reduce reliance on print materials. • You will recommend and implement enhancements that improve efficiency and a better user experience. • You will own and manage the storefront budget, including vendor costs, print spend, and optimization initiatives. • You will monitor spend vs. utilization and identify cost-saving opportunities. • You will build business cases for investment shifts from print to digital and omnichannel solutions. • You will develop and deliver ongoing reporting on: Platform utilization and adoption, Print vs. digital usage trends, Cost savings and ROI, Omnichannel activation impact.

Job Requirements

  • You have a bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field; a master’s degree or MBA is a plus.
  • You have a minimum of 3 years of experience in Sales Operations, Vendor Management, or a related analytical role, preferably in a global or matrixed organization.
  • You bring strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable recommendations.
  • You have hands-on experience with sales and marketing tools and platforms.
  • You are highly organized and detail-oriented, with a proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • You have excellent communication and presentation skills, with the ability to influence stakeholders at all levels and across geographies.
  • You bring a collaborative mindset and thrive in cross-functional teams, acting as a bridge between business users and technical teams.
  • You are proactive, resourceful, and eager to drive continuous improvement in processes and systems.
  • You ideally have experience working with Generative AI, developing chat bots or other business use cases of this technology.

Benefits

  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

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