This role is responsible for driving efficiency, cost, and quality improvements across the vendor network by ensuring vendors have the necessary infrastructure and operational processes to scale with the company's growth. Key activities include identifying workflow improvements, holding vendors to a high standard, partnering with stakeholders to solve complex problems, and analyzing data to drive cost reductions.

This role involves providing subject matter expertise and leadership for healthcare services, focusing on the design, execution, and evaluation of projects and processes while ensuring compliance with standards. Key duties include planning and executing internal projects, communicating program goals, overseeing vendors, and driving process improvement initiatives.

Professional Services Program Manager leading engagements for GitLab's strategic customers

Program Manager overseeing data collection projects for AI deployment