Our Mission: Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision: To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. Sorenson combines patented technology with human-centric solutions, striving to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all. Call captioning and video relay services Over-video and in-person sign language and spoken language interpreting Translation Real-time captioning Post-production language services Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Working Conditions and Physical Requirements Punctual and reliable attendance Ability to sit and/or stand at a desk and work with a computer for extended periods of time Ability to sign using ASL for extended periods of time Ability to lift and move equipment 30-50lbs Flexibility with shifts, including day, night, weekend, and holiday shifts At home employees require a high-speed internet connection and a confidential working space with a desk and chair Workstation must have an Ethernet connection Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Strategic Account Manager
Location
United States
Posted
21 days ago
Salary
$104.7K - $174.7K / year
No structured requirement data.
Job Description
Role Description
The Strategic Account Manager is responsible for managing and developing key client accounts to drive business growth and achieve revenue targets. They build strong relationships with strategic clients, understand their business needs, and deliver tailored solutions. They also collaborate cross-functionally with sales, marketing, and product teams to ensure client satisfaction and long-term partnership success, while monitoring market trends and competitor activities to identify new opportunities and mitigate risks. The Strategic Account Manager oversees contract negotiations and renewals, ensuring alignment with company objectives.
Qualifications
- 4 Year/Bachelor’s Degree
- 5 years B2B sales or account management experience
- At least 3+ years managing enterprise or strategic accounts
- Proven success driving renewals, upsell, and retention in complex environments
Requirements
- Experience navigating multi-stakeholder, executive-level sales cycles
- Strong forecasting and CRM discipline (Salesforce or equivalent)
- Strategic, consultative selling mindset
- Executive-level communication and presentation skills
- Strong negotiation and deal orchestration capabilities
- Ability to align product value to long-term business outcomes
- High attention to detail and proactive risk management
Benefits
- Travel Requirements: Less than 25%
Company Description
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
- Leading language services provider combining patented technology with human-centric solutions
- Striving to increase accessibility and inclusion through communication solutions
- Offering call captioning, video relay services, sign language and spoken language interpreting, translation, real-time captioning, and post-production language services
- Impact vision extending to enhancing generational wealth and inclusive workplaces
- Employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct
Job Requirements
- 4 Year/Bachelor’s Degree
- 5 years B2B sales or account management experience
- At least 3+ years managing enterprise or strategic accounts
- Proven success driving renewals, upsell, and retention in complex environments
- Experience navigating multi-stakeholder, executive-level sales cycles
- Strong forecasting and CRM discipline (Salesforce or equivalent)
- Strategic, consultative selling mindset
- Executive-level communication and presentation skills
- Strong negotiation and deal orchestration capabilities
- Ability to align product value to long-term business outcomes
- High attention to detail and proactive risk management
Benefits
- Travel Requirements: Less than 25%
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