Field Service Technician
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This is your opportunity to make a real impact in a collaborative, international environment.
- Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed.
- Performs GF processor calibrations, and minor repairs on-site.
- Inspects GF tools on-site to verify they are still functioning as intended.
- Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed.
- Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained.
- Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel.
- Proactively seeks additional sales opportunities while on the job site.
- Works with Product Managers to optimize training programs.
- Monitors competitive activity and report findings to RSD and affected Product Manager.
- Recommends product enhancements or changes based upon market feedback and increase sales potential.
- Coordinates activities with Sales Channel representatives (agents, systems integrators, etc).
- Works closely with associates on the sales team covering the site where training will be conducted.
- Completes work accurately and on time; manages travel in a cost-effective manner.
- Other duties as assigned.
Qualifications
- 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).
- Team leadership or management experience a plus.
- Professional presentation skills in varied settings (classroom, construction trailer, hands-on).
- Proficient verbal and written communication skills required; multiple languages a plus.
- Proficient personal computer skills; familiar with Microsoft Office a plus.
- In-depth knowledge of Company products and services offered, preferred.
Requirements
- Performs all operations according to prescribed safety principles.
- Ability to work with and preserve confidential information.
- Acts as Company representative at other company locations, or at other companies.
- Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
- Presents professional communication skills – verbal, written, e-mails.
- Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.
Working Conditions / Physical Requirements
- Remote position.
- Up to 75% of domestic travel required.
Contact person
Please submit your application via the ‘Apply’ button.
Job Requirements
- 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).
- Team leadership or management experience a plus.
- Professional presentation skills in varied settings (classroom, construction trailer, hands-on).
- Proficient verbal and written communication skills required; multiple languages a plus.
- Proficient personal computer skills; familiar with Microsoft Office a plus.
- In-depth knowledge of Company products and services offered, preferred.
- Performs all operations according to prescribed safety principles.
- Ability to work with and preserve confidential information.
- Acts as Company representative at other company locations, or at other companies.
- Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
- Presents professional communication skills – verbal, written, e-mails.
- Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.
- Working Conditions / Physical Requirements
- Remote position.
- Up to 75% of domestic travel required.
- Contact person
- Please submit your application via the ‘Apply’ button.
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