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Role Description

The Beckhoff Special Project Engineer position is to provide application support for customer projects including software development, system design, product implementation, and integration of third-party equipment into a TwinCAT system. Reporting to the group manager, this person will be a dedicated resource for the implementation of Beckhoff technologies into customers' systems as outlined in these essential functions:

• Provide clients with the ability to develop and implement systems and projects that they may or may not have the resources and knowledge to complete on their own.
• Software development across the entire Beckhoff Automation product line for projects at the clients’ direction to bring projects to completion.
• Mentor and train clients' engineering staff throughout the process of development of their system.
• Diagnose and assist support in solving clients’ implementation issues using troubleshooting tools and techniques.
• Direct connection with the Product management team on the implementation of technologies within their respective product group.
• Assist the professional development team with feedback on developing engineers’ skillsets and aptitude for further career positioning.
• Provide assistance to OEMs converting to Beckhoff on initial system.
• Assist clients in implementing new products within the U.S. market.
• Assist regional sales staff with system design as available.
• Prioritize incoming requests. Escalate problems (when required or appropriate) to other technicians, next level of support, or other departments or functions.
• Embrace challenges and expand skillset when faced with new challenges/questions.
• Direct reporting under project group manager.
• Other duties as directed.

Qualifications

• Bachelor of Science in Business, Engineering, Computer Science, or related technical field from a four-year college or technical school; or equivalent combination of education and experience, 4 to 6 years’ experience.
• Deep experience with Industrial Systems design and application solutions.
• Experience with industrial control systems (PLC, embedded, PC based, etc.).
• Ability to handle multiple issues, prioritizing and effectively engaging team resources.
• Ability to lead team efforts in recognizing large scale projects and coordinate efforts with other team members to quickly solve large scale problems.
• Ability to relate well in a customer service role with technology end users.
• Ability to work in a high stress environment while maintaining professionalism.
• Excellent written and oral communication skills with the ability to present to clients, companywide, and/or departmental meetings.
• An active and valid driver’s license with the ability to travel.

Requirements

• Previous technical training or Beckhoff Automation experience.

Company Description

At Beckhoff, automation is our calling. We empower engineers to differentiate and succeed as industry leaders –– to harness new technologies, embrace open standards and solve the world’s most complex problems. Founded and led by engineers, we organically create advanced controls, communication, IoT, and motion technologies that become unique tools for your one-of-a-kind challenges in an age of digital transformation. As a global partner with U.S. headquarters in Minneapolis, we remain committed to sustainability, inclusivity, and support for the people behind the automation.