𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗧𝗶𝘁𝗹𝗲 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝗔𝗱𝗮𝗽𝘁 𝗮𝗻𝗱 𝗦𝘂𝗰𝗰𝗲𝗲𝗱
Client Experience Specialist
Location
Florida
Posted
1 day ago
Salary
Not specified
Job Description
Job Requirements
- At least 3 years in a customer service/call center or related role
- At least 1 year of experience using Zendesk or equivalent ticketing system
- High School or GED
- Extremely preferred to have worked in the title industry and be familiar with terminology such as municipal lien searches, estoppels, surveys, release tracking, etc.
- Critical Thinking / problem solving
- Excellent time management
- Proven technical skills
- Excellent and precise data entry and typing skills
- Excellent verbal and written communication skills
- Proficient in Google, Adobe, and other related computer software
- Good organizational skills and attention to detail
- Ability to keep the information confidential
- Ability to work independently
- Friendly and helpful demeanor
- Computer Savvy
Benefits
- Multiple health, dental & vision insurance plans to choose from
- FREE Employer-Paid Life Insurance, optional voluntary life for spouse, children, family
- FREE Employer-Paid STD
- Other voluntary options include: LTD, AD&D, Critical Illness, and other supplemental options
- Employee Assistance Program
- 401(k) match program
- Minimum 15 PTO days (prorated based on first year's start date), then more for each year of service
- 8 paid holidays
- Equal Employment: It is the established policy of the Company, to provide equal employment opportunities to all qualified persons and to administer all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, marital status, ethnicity, genetics, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
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