Technical Support Specialist
Location
Arizona + 8 moreAll locations: Arizona, California, Florida, New York, North Carolina, Michigan, Tennessee, Texas, Virginia
Posted
2 days ago
Salary
$43K - $45K / year
Job Description
Job Requirements
- 1–2 years of experience in customer support or technical support roles
- Experience in customer-facing environments
- Strong problem-solving and troubleshooting skills
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Team-oriented mindset with a focus on collaboration and continuous improvement
- Experience working in a remote or distributed team environment
- Nice to Have: Experience with Salesforce or similar CRM tools
- Experience working with SaaS platforms
- Familiarity with Slack and Google Workspace
- Exposure to AI chatbots or AI-driven support tools
Benefits
- medical/dental/vision insurance
- life/accident/disabilities insurance
- supplemental health benefits
- FSA
- EAP and pet insurance
- Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
- Paid Volunteer Time
- 401k plan with a company match on your contributions.
- Employee-centric and supportive remote work environment with flexibility.
- Support for life events including paid parental leave.
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