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Role Description

This role offers an excellent opportunity to build a career in the mortgage industry while supporting a high-volume closing and funding environment. You will play a key role in ensuring loan files progress smoothly from underwriting through closing and post-funding processes. Working closely with internal teams, settlement agents, and borrowers, you will help coordinate closing activities, manage documentation, and ensure regulatory and operational requirements are met. The position requires strong attention to detail, effective communication skills, and the ability to manage multiple priorities in a fast-paced setting. It is ideal for someone motivated to learn, grow professionally, and contribute to delivering a seamless loan closing experience.

• Coordinate mortgage closing activities, including scheduling closing appointments with borrowers and settlement agents.
• Order and manage third-party documentation required for loan closing and funding.
• Perform employment verifications and support additional funding and post-closing processes.
• Manage MERS registrations, transfers, and reporting through the appropriate online systems.
• Reconcile and issue post-consummation Closing Disclosures as required.
• Track collateral documentation and ensure signed closing packages are obtained and properly recorded.
• Assist with trailing document management and post-funding file progression.
• Communicate borrower questions or concerns to loan officers or closing specialists as appropriate.
• Maintain organized records while managing multiple tasks and deadlines in a high-volume workflow.

Qualifications

• High school diploma or GED required; a college degree is preferred.
• Previous experience in the mortgage industry is advantageous, particularly within closing, funding, or loan processing.
• Familiarity with mortgage documentation such as promissory notes, deeds of trust, and closing disclosures.
• Strong organizational and time-management skills with the ability to meet critical deadlines.
• Excellent attention to detail and ability to review loan documents accurately.
• Proficiency in Microsoft Office tools including Excel, Word, and Outlook/Teams.
• Comfortable using digital tools and learning new mortgage systems and technologies.
• Experience with mortgage platforms such as Encompass is considered a plus.
• Strong communication skills and a customer-focused mindset.
• Ability to work effectively in a fast-paced, collaborative team environment.

Benefits

• Remote work opportunity for candidates based in the Eastern Time Zone (EST).
• Competitive compensation package aligned with experience and industry standards.
• Career development and growth opportunities within the mortgage operations field.
• Supportive team environment with hands-on training and mentorship.
• Standard work schedule: Monday through Friday, 9:00 a.m. – 6:00 p.m. EST.
• Exposure to multiple aspects of mortgage closing and funding processes to build long-term industry expertise.