SugarCRM

SugarCRM is the CRM platform that makes the hard things easier. With Sugar, you let the platform do the work.

Global Account Director

Account ExecutiveSalesFull TimeRemoteTeam 501-1,000Since 2004H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$80K - $100K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Develop and maintain strategic relationships with key stakeholders within large global accounts. • Work closely with Sugar teams across different regions to ensure a unified approach to account management. • Act as the voice of the customer within the company. • Collaborate throughout Sugar to ensure account renewals and expansions are executed seamlessly. • Track and analyze key account metrics across regions. • Serve as the escalation point for resolving any issues or challenges faced by customers.

Job Requirements

  • 7+ years of experience in customer success, account management, or a related field, with at least 3 years in a role managing large, global accounts.
  • Strong understanding of global market dynamics and cultural sensitivities.
  • Exceptional communication and interpersonal skills.
  • Proven track record of successfully managing large, complex customer accounts.
  • High level of strategic thinking and analytical skills.

Benefits

  • Excellent healthcare package for you and your family
  • Savings and Investment – 401(k) match
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • Online Legal Services (Rocket Lawyer)
  • Financial Planning Services (Origin)
  • Discounted Pet Insurance (Embrace Pet Insurance)
  • Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
  • Health and Wellness Reimbursement Program
  • Travel Discounts
  • Educational Resources - Career & Personal Development Program
  • Employee Referral Bonus Program
  • We are a merit-based company - many opportunities to learn, excel and grow your career!

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