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Role Description

As our Sales Manager , you'll lead a team of 4-8 Account Executives focused on SMB and Mid-Market segments across North America. You'll report directly to the Director of Sales and play a pivotal role in shaping how we grow our commercial business. This is a hands-on role where you're in the deals with your reps, on calls, in strategy sessions, helping close, not managing from a distance.

In this role, you will:

• Lead, coach, and develop a team of 4-8 Commercial AEs across SMB and Mid-Market territories
• Own your team's revenue targets, forecast accuracy, and pipeline health, with full transparency to leadership
• Run weekly 1:1s, pipeline reviews, and deal strategy sessions that drive real outcomes (not just check-ins)
• Partner with your AEs on complex deals, live calls, and key stakeholder moments to help them close
• Identify skill gaps and create individualized development plans that accelerate rep growth and retention
• Hire, onboard, and ramp new AEs with a structured approach that gets them to productivity faster
• Maintain rigorous Salesforce hygiene across your team and hold reps accountable to CRM standards
• Drive a team-wide outbound motion, ensuring reps are consistently generating net-new pipeline — not just working what comes in
• Deliver reliable monthly, quarterly, and annual forecasts
• Partner cross-functionally with Sales Development, Marketing, Customer Success, and Product to ensure a seamless customer experience
• Contribute to sales strategy, territory design, process improvement, and enablement initiatives as the team scales

Qualifications

• 2-3+ years of experience in a sales management role, with direct responsibility for quota-carrying AEs
• 2-3+ years of experience carrying your own quota as an Account Executive
• Proven track record of hitting team revenue targets in a SaaS environment
• Strong coaching chops: you've helped reps improve their discovery, objection handling, and close rates
• Experience managing SMB and/or Mid-Market sales motions with shorter, high-velocity deal cycles
• Demonstrated ability to forecast accurately and manage pipeline rigorously in Salesforce
• Skilled at building multi-threaded relationships across prospect organizations and coaching reps to do the same
• Comfortable in a fully remote environment - you communicate with clarity, run tight virtual meetings, and stay connected to your team
• Familiarity with sales engagement tools (Apollo, Salesforce, Gong, etc.) and how to use data to coach reps

Requirements

• Experience in event technology, marketing technology, or an adjacent SaaS vertical
• Formal training in solution or consultative selling methodologies (MEDDIC, SPICED, SPIN, Challenger, etc.)
• Experience building or contributing to sales playbooks, onboarding programs, or enablement content

Benefits

• Learn more about Swoogo, how we work, and our Perks & Benefits.